One effective route in appointment reminders is having automated texts set up to be delivered at a scheduled time. It can be either a week or a few days before the appointment. These messages should include the appointment date, time, and location, and if possible the context of the appointment, whether a general cleaning or other.
However, it is important to consider the age and demographics of clients when considering this option. For some, a phone call reminder may be more optimal. Additionally, it should be a priority to have a moderate open schedule for appointments and times. Having an office where it is impossible to find an appointment time, or any reschedule availability does not foster an inviting atmosphere for patients to continue returning to.
Taking care of the patients you already have will in turn create an avenue for new patients to see and hear about the amazing work being done at your practice. And as we know, staying with one dental practice has an abundance of benefits for both the patient and the practice.